Ed financial credit reporting

My student loans are held by Edfinancial. Edfinancial hasn't sent any updates to the credit bureaus since March. Anyone else having trouble with Edfinancial reporting current balances or paid off loans? When I previously made payments during the covid pause, they sent the update to the credit bureaus on the 8th and I'm still not seeing updated balances reporting from paying off my loans a month ago.

BK13 Filed: 4/19
BK Discharged: 10/22

Discover It Chrome: $4,700, Capital One QS: $5,000, Mercury: $4,050

Starting FICO 8 (10/22): 623 / 612 / 613
Current FICO 8: 691 / 677 / 685

Message 1 of 20 19 REPLIES 19 Regular Contributor ‎09-13-2023 06:51 PM ‎09-13-2023 06:51 PM Re: Student Loan Payoffs Not Reporting Yet

Have you tried filing a dispute with all three bureaus if the loan is paid off?

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Message 2 of 20 New Contributor ‎09-13-2023 08:22 PM ‎09-13-2023 08:22 PM Re: Student Loan Payoffs Not Reporting Yet

I don't want them to remove the tradelines. I'd rather wait another month or two before thinking about disputing the balances. But I would be more inclined to dispute the balance if this is a one off rather than Edfinancial just being slow in general with updates since loan interest and repayments are starting back up.

BK13 Filed: 4/19
BK Discharged: 10/22

Discover It Chrome: $4,700, Capital One QS: $5,000, Mercury: $4,050

Starting FICO 8 (10/22): 623 / 612 / 613
Current FICO 8: 691 / 677 / 685

Message 3 of 20 Regular Contributor ‎09-14-2023 05:31 PM ‎09-14-2023 05:31 PM Re: Student Loan Payoffs Not Reporting Yet

I had a similar issue with Nelnet. After 90 days of my report not updating I disputed the balance history shown. That was last week, so no news to share on the outcome. I saw in the news somewhere that the student loan handlers are overwhelmed with payments restarting next month.

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Message 4 of 20 Legendary Contributor ‎09-18-2023 03:50 AM ‎09-18-2023 03:50 AM Re: Student Loan Payoffs Not Reporting Yet

I also have edfinacial and I haven't had an update since March too. I've since paid off my last loan. I sent them email inquiring about a CRA update last week and they replied back with a generic reporting information but not when they would report. I'm very hesitant to dispute them as I don't want them removed from my CRAs. I'm just waiting, for now.


Last HP 08-07-2023